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An Action-Focused, Problem Solving Methodology Using the Concept of “Show & Tell”

This innovative and consultative approach to learning begins by using a “real” home-specific case study, with teaching points pulled directly from the case analysis. This method requires the facilitator to be highly knowledgeable and flexible, with the ability to adapt to the energy and direction of the group. There is an atmosphere of high engagement, relationship building and experiential learning as participants collect data and practice new skills/tools on actual residents/clients in the care home.

Traditional didactic training involves the development of teaching points and then adding a case study to illustrate concepts. The agenda is structured and the instructor uses a very prescriptive process that is very predictable. In addition, the group stays stationary in the same room with very limited amount of engagement. The downside to this approach is that it does not result in a high level of knowledge to practice translation.

In contrast, the “Show and Tell” method of case-based learning is better able to meet the principles of adult learning and maximize knowledge translation. In this process, the facilitator “shows” or teaches the key learning objectives that emerge from the case study, the participants engage directly with the resident, then “tell” or report back findings from the specific tasks they were assigned. The goal is to collectively build a care plan with interventions that are realistic and workable, and put them into practice as part of the training process.

This program is appropriate for all resident/client cases involving responsive behaviors associated with dementia and related disorders, as well as traditional mental disorders presenting with complex symptoms.

Group Size: The ideal format for case based problem solving is a small group between 8-12 individuals.

Format: Full day consultation.

Location: A small meeting room with in the organization that can be booked for the entire day with a screen, flipchart with extra paper and/or whiteboard, markers, tape and LCD projector (if available).

Case Criteria: This program is appropriate for all resident cases involving difficult to manage behaviors associated with neurocognitive disorders as well as psychiatric disorders presenting with complex symptoms. Exclusions: Resident’s with developmental delay.

Target Audience: The session is suitable for BSO designated staff, PIECES trained staff, as well as all levels of staff, from all departments.