The InService™ Program represents an exciting option for training in long term care. Working from an extensive library of over 60 programs on Care and Organizational Dynamics, Silver Meridian provides a full day of concise, results-oriented, 30-minute training sessions. The benefits are significant:
• You choose the topics and the presentation times and we come to you.
• 30 minute sessions means more staff to more sessions with no staff replacement costs.
• Sessions repeated throughout the day — up to ten in one day for maximum impact.
• Minimal disruption to work schedules so care continues.
• Professional presenters provide greater learning and enhanced experience for your people.
• Summary reports confirming training impact.
• Accountability – sessions are evaluated so you see the results, and then can validate learning outcomes with the Ministry.
• Cost effective – every home can afford this program!
InService™ topics can be customized to meet the learning needs of your organization.
Resident Care Subject Areas:
*** Each subject area is comprised of three to six different 30-minute InService™ sessions. ***
Choice of 3-6 modules:
- The Experience Of Mental Impairment
- Dementia – Damage To The Brain & The Disease Process
- The Aggressive Cycle
- Aggression – Intervention Strategies
- Progressive Agitation
- Aggression – Care Analysis
Choice of 3-6 modules:
- Sexually Expressive Behaviour
- Dealing With Wandering Behaviour
Choice of 3-6 modules:
- Defining Quality Of Life
- Who Are You?
- The Frail Elderly Experience
- Communicating With The Frail Elderly
Choice of 3-6 modules:
- The Many Facets of Creativity
- Activity Programming for the Mentally Impaired Resident
- Essentials of Activities – Back to Basics
- Activity Care Planning: Documenting a Clear Resident Picture
- Creating an Outbreak of Positivity
- Meeting Deadlines & Other Accountabilities
- Special Touches – Putting Us on the Map
- Motivating Reluctant Residents
Choice of 3-6 modules:
- The Well Groomed Resident
- Oral Hygiene
- Keeping Skin Healthy
- Use Your Senses – Observation & Reporting Practices for the Direct Care Staff
- Geriatric Assessment and Clinical Decision Making in LTC
- Break The Cycle – Wash Your Hands
- SARS: Implications For Long Term Care
- Special Needs of Residents With Parkinson’s Disease
- Resident Centred Care Plans
Choice of 3-6 modules:
- Our Facility, The Residents’ Home
- Preventing Resident Abuse
- Respecting The Confidentiality Of Our Residents
Organizational Dynamics Subject Areas:
*** Each subject area is comprised of three to six different 30-minute InService™ sessions. ***
Choice of 3-6 modules:
- Teams – Why We Need Them & How They Interact
- Team Development – Where Is Our Team?
- Team Development – What I Can Do To Help
- Finding Your Role On The Team
- Team Meetings That Work
- Six Steps To Positive Change
Choice of 3-6 modules:
- Accepting Communication Responsibility
- Speaking Of Verbal Communication
- Communicating Beyond Words
- Communicating Between Departments
- Assertive Communication
- Learning to Listen
Choice of 3-6 modules:
- Conflict Resolution – Responsibility & Emotions
- Conflict Resolution – Understanding The Core Issue
Choice of 3-6 modules:
- How Well Do You Do What You Say?
- Negativity At The Personal Level
- Get A Grip On Griping
- Morale Busting & Boosting
Choice of 3-6 modules:
- Understanding Our residents As Customers
- Making Sure The Customer Is Always Right
- Dealing With Challenging Customers
- Dealing With The Most Challenging Customers
- Exceeding Customer Expectations
Choice of 3-6 modules:
- Understanding Stress & Learning To Relax
Sample Schedule: Day Shift Program
| InService Times | InService Session |
|---|---|
|
0900-0930 |
InService A |
|
0945-1015 |
InService B |
|
1030-1100 |
InService A (R) |
|
1115-1145 |
InService B (R) |
|
1330-1400 |
InService A (R) |
|
1415-1445 |
InService B (R) |
|
1515-1545 |
InService A (R) |
|
1600-1630 |
InService B (R) |
Sample Schedule: Evening/Night Shift Program
| InService Times | InService Session |
|---|---|
|
1800-1830 |
InService A |
|
1845-1915 |
InService B |
|
1930-2000 |
InService A (R) |
|
2015-2045 |
InService B (R) |
|
2115-2145 |
InService A (R) |
|
2200-2230 |
InService B (R) |
|
2315-2345 |
InService A (R) |
|
2400-0030 |
InService B (R) |
