As employees in long term care we have the privilege to work with one of the most vulnerable groups in society. We must vigorously protect the trust the residents, and their families, place on us and keep them safe from harm.

The focus of this session is on staff to resident abuse and neglect. Through candid group discussions and real-life case studies and stories, participants are inspired and committed to safeguarding the trust placed on them by residents and families.

The session is a comprehensive examination of one of the most important and genuine concerns faced by employees working in long term care today – resident abuse and neglect. The goal is to inspire participants to have the confidence and conviction to take the necessary steps to ensure residents feel safe and secure in a trusting and caring environment. The session includes awareness of risk factors; the different types and indicators of abuse, including the more subtle types of abuse and neglect; required actions if an employee suspects or witness’s abuse; and barriers to reporting abuse. Fundamental prevention strategies are considered that can be implemented in day-to-day work practices.

The session is suitable for all levels of staff, from all departments. A Certificate of Attendance is issued.

Learning Outcomes:

  • Personalize what it might be like for the victim of resident abuse
  • Recognize the risk factors for abuse and neglect in LTC
  • Define abuse and neglect – types and indicators
  • Consider the subtler types of abuse and neglect that may occur in LTC
  • Reflect on the possibility that a healthcare provider could intentionally cause harm
  • Review Accountabilities – LTC Act, Home’s Abuse Policy, Zero Tolerance, Resident Bill of Rights, Values of the Home and Ageism
  • Take immediate action – reporting obligations (LTC Act and Professional) when resident abuse is suspected or encountered
  • Barriers to reporting abuse
  • Fundamental prevention strategies that can be implemented in day-to-say work practices to help prevent abuse and neglect

Two training format options available:

Option 1 – Full-day Training Session (6-hours)
Option 2 – One Training Day – three 2-hour sessions (for a total of 6 hours)

Training is available on all three shifts.