Fall 2022 Dates:
October 27, November 3, 10, 17, 24, December 1

Summer Program is now FULL

Please check back at the end of the summer for our Fall 2022 dates.

Beat the crowd by adding your name to our wait list. Call us at 905-433-0040 or email [email protected]

Subscribing to our mailing list is also a great way to keep up to date on new programs.

While death and dying are not new to long term care, the pandemic has accentuated the need for changes and improvements in the delivery of person-centered palliative care. The challenge of transforming this final stage of life into a meaningful, respectful, and valuable experience for residents, families, and care providers, has never been more critical.

This program utilizes the concept of Recovery in Long Term Care, where the approach to care is focused on the resident’s strengths, values, and relationships as they come to the end of their lives. By gaining an understanding of the importance of the residents’ dying time and death, and of their lives leading up to this stage of life, care providers will be able to utilize effective, meaningful, and life-fulfilling approaches to care. Concepts of quality of life improvement, symptom management, psychosocial and spiritual support and end of life care will be covered.

The medical aspects of Palliative Care will be discussed; however the focus will be on practical honest and respectful conversations with the individual, their families and supports, and the time of dying.

Role plays and case studies provide opportunities for practicing those difficult conversations with residents, with the focus on highlighting the uniqueness of each individual in the interaction.

The program consists of 6, online, live modules, each completed in 2 hours. The learning outcomes will be achieved through a combination of highly interactive lectures, computer presentations, case reviews, participant breakout groups and large and small group interactions and discussions. Session recordings will be available for viewing for one week following each session. The course material is based on evidence-based research, and facilitator expertise.

This course is designed for those working in Long Term Care who want to learn more about the Palliative Approach to Care, death and dying.

Have you ever sat with an older person and really “been with them”? Perhaps it starts with a smile or song and a slight touch of hands. In that moment we are allowed a glimpse of that person in all their uniqueness and beauty. At that moment you have seen what close friends and family have seen or could have seen. This is the dying person’s legacy, that which is left with the living.

There is something so human in this interaction and allows for sadness but also joy for a knowing of a life lived and now ending, at least in this life that we know.

Staff working in LTC have the opportunity to embrace these times they share with residents. When open to this time, the last months, weeks, days and hours before death, we are left with awe and wonder at how things have been and the mystery of what comes after.

Working in LTC is difficult and often sad, but just look at what we gain if we embrace the time we spend with people during a resident’s dying time. 

Program Outline


Introduction to the Palliative Philosophy of Care

2 hours

Session Focus

  • Definitions
  • Changes to the Long -Term Care Act – Ontario, Canada (Post Pandemic)
  • Language of Palliative Care versus the language of dying
  • Recovery Care
  • Honest conversations – break out session
  • Leaving a legacy


Quality of Life – Individualized

2 hours

Session Focus

  • How would you describe quality of life for yourself – what key points would you reflect on? (individual/group discussion)
  • Strengths and values discussion
  • Conversations about wishes, substitute decision maker, DNAR or CPR, preferred location for death


Symptom Management - Part A & Part B

2 hours each session date = 4 hours total for session

Session Focus

  • Pain assessment and management, nausea and vomiting, dyspnea, and other symptoms
  • Delirium – treatable versus end of life delirium
  • Use of assessment tools including Confusion Assessment Method, Edmonton Symptom Assessment Scale (ESAS), Palliative Performance Scale (PPS) – breakout small group session


Psychosocial Support

2 hours

Session Focus

  • Psychological support opportunities in LTC
  • Dignity conserving care
  • How all staff and residents can embrace the dying time within the LTC home


End of Life Care

2 hours

Session Focus

  • Place of expected death – who choses?
  • What does dying look like?
  • Exploring the mysteries around death and dying – stories we have heard
  • Physical changes and what to expect
  • How to provide comfort and support to resident and family
  • Embracing the opportunities – has the person met Maslow’s stage of self actualization?
    • Has a legacy been left?
    • What about bereavement?

Our Valued Clients Share

This program was very meaningful to me professionally as we often experience end of life measures in our long term care home. Personally, this program will be effective in helping me assist family members in end of life situations and guide them through the dying process.
Laura Cranston
Westgate Lodge