Managing the Crises that Occur Despite Our Best Efforts!

Dementia affects the whole person including cognitive and physical symptoms as well as behavior and psychological symptoms (BSPD’s). Among the most challenging BPSD’s is agitation which consists of over 30 type of behaviors including many forms of physical and verbal aggression.

When care teams work to prevent aggressive behavior, it maximizes resources and almost always results in reduced risk for both the caregiver and resident. However, sometimes aggression happens even though we have taken all the necessary measures. The focus then turns from prevention to management. It is important for care teams to build strategies for all phases of crisis e.g. escalation, outburst/incident and de-escalation.

Learning objectives:

In this presentation participants will gain the following:

  1. Review of the Dementia Disease Process
  2. Insights into therapeutic care strategies.
  3. Assessment and behavioral analysis skills.
  4. Pharmacological and Non-pharmacological prevention and management techniques.

The session is suitable for all levels of staff and management in long term care.