April 9, 2021 to June 25, 2021 Register Now Silver Meridian research confirmed most leadership teams managed to “get through”...
View ProgramEmployee-focused Programs
Maximizing Employee Potential
Resident-focused Programs
Enriching Resident Care
Maximizing Employee Potential
Employee-focused programs
Multi-day Certificate Programs
Recreation Manager Leadership Certificate Program
Courage Vigor Endurance Feeling Challenged by…..? Recreation staff who are stuck in a “same old, same old” or pandemic paralysis?...
View ProgramThe DOC/ADOC Leadership Certificate Program
This 6-day certificate program addresses the key leadership concerns faced by every senior nurse leader within the LTC setting, or...
View ProgramThe Excelling as a Nurse Leader in Long Term Care Certificate Program
A Program of AdvantAge Ontario. Based on a demonstration project funded by HealthForceOntario For those who are unable to attend...
View ProgramThe PSW Leadership Program
“Stepping into a PSW Leadership Role in LTC” Harnessing the Potential of Every PSW Leader Program Overview Silver Meridian is...
View ProgramOne-day Seminars & WOrkshops
Accelerating Nurse Leadership
As a graduate of The Excelling as a Nurse Leader in Long Term Care Program, you acquired new skills and...
View ProgramCase-Based Consultative Learning & Practice
An Action-Focused, Problem Solving Methodology Using the Concept of “Show & Tell” This innovative and consultative approach to learning begins...
View ProgramChoosing to Lead: Key Leadership Practices for Front Line Leaders
This one day seminar is designed to facilitate the development of essential leadership skills among front-line leaders. The timing is...
View ProgramCollaborative Mentorship
Establishing a Successful Mentorship Program For leadership and mentoring team members “The most significant thing my mentor did was to...
View ProgramCountering Conflict with Confidence
It is not surprising, given the busy, challenging and stressful work environment of long term care that managers and supervisors...
View ProgramCreating a Culture of Customer Service
Outstanding customer service is a key component of every great long term care organization. Such organizations recognize that customer service...
View ProgramDealing with Stress at Work
Developing strategies and approaches to overcome the negatives of stress. Coming Soon.
View ProgramDISCovering Your Employees Untapped Potential
Gallup research has revealed that employees’ strengths can be developed infinitely. Demings Law of quality improvement states that 80% of...
View ProgramExcelling Performance Through Appraisals
In most organizations performance appraisals are dreaded by staff, and are almost dreaded as much by the managers who conduct...
View ProgramFostering Fervent Fans in Long Term Care – Accelerating Your Customer Service
Meeting the expectations of customers relative to care and services for seniors have always been important in long term care....
View ProgramFundamental Leadership in Long Term Care
While almost all aspects of the Manager, RN and RPN roles have changed in long term care, one of the...
View ProgramLeaders Guide to Culture Change
Changing the Culture and Response to Change The one certainty in health care is change. Change is lurking around every...
View ProgramMaking Meetings Matter
Appropriate for all managers and supervisors. As the meeting was called to order, no one looked up, and conversations continued...
View ProgramPositively Dealing with Negativity
While an underlying current of negativity is common in most workplaces, left unchecked, it can quickly escalate into a full-...
View ProgramRecognizing, Re-Organizing & Revitalizing Teams: A Manager’s Guide to Leading Effective Teams
As a manager, you have aspirations of excellence for your department and home. The challenge for you as a team...
View ProgramRespect Building
Countering Negativity & Bullying With a Proactive, Assertive and Positive Approach. Coming Soon
View ProgramSoaring With Your Strengths
In the face of daily challenges, it is easy for individuals and organizations to ignore the strengths of their people...
View ProgramTackling Toxicity: Achieving a Psychologically Healthy Workplace
Presented by Steve Mathew (Behaviour Therapist, Mental Health Clinical Manager) The increase in documented violence in long term care has...
View ProgramThe Power of Positive Leadership – 7 Steps to Inspiration
The most successful leaders are those who are positive and inspired, and who in turn inspire others to be positive....
View ProgramThe Power of Teams
Effective teams do not just happen. In fact, many long standing teams continue to operate for years at less than...
View ProgramThe Right to Manage – The Right Way!
Navigating the Realities of a Broken Labour Management System The current public inquiry regarding catastrophic events in the LTC sector...
View ProgramUnderstanding, Creating and Living Your Mission, Vision and Values
All too often organizations purport more than they support their Mission, Vision and Values. When asked “What are they?” staff...
View ProgramEnriching Resident Care
Resident-focused programs
Multi-day Certificate Programs
Mental Health RecoveryCare
IACET CEU accredited certificate 5-day program This comprehensive 5-Day certificate program, founded on the Recovery Model and the philosophy of...
View ProgramNew Approaches to Palliative Care in LTC
While death and dying are not new to long term care, the pandemic has accentuated the need for changes and...
View ProgramOne-day Seminars & Workshops
Adding Pizzazz to Programs
Maintaining the vitality of activities is an essential element to providing successful activity programs. Resident decisions to attend programs, stay...
View ProgramAdvancing with ActivityPro
Uncovering the Hidden Treasures and Rewards of ActivityPro A one-day training session for current ActivityPro users ActivityPro, the most prominent...
View ProgramAssessment and Care Planning Skills – Strengthen and Enhance this Vital Component of Your Practice
Assessment and documentation cannot be separated from good resident care. The use of technology, the demand for quality documentation, and...
View ProgramBack to Basics Series
The following provides a listing of topics essential for direct care providers, each of which can be presented as full...
View ProgramBingo …and So Much More
Programming for Frail, Alert Residents Don’t panic! BINGO is still Good! However, the need to re-think programming for the minority...
View ProgramClinical Care in LTC Series
This three day learning series has been designed to enhance the clinical skills of nurses working in long term. Each...
View ProgramEngaging Reluctant Residents
Strategies in overcoming resident resistance to participation in recreation programs Every recreationist has faced the challenge of overcoming resident resistance...
View ProgramEnsuring a Culture of Resident Safety
As employees in long term care we have the privilege to work with one of the most vulnerable groups in...
View ProgramEthical Issues in Long Term Care Mental Health & Crisis Management (MHEI)
“Chance favours the prepared mind.” Louis Pasteur Suitable for all levels of staff from all departments. This session can be...
View ProgramGuarding Your Hot Button!
Therapeutic Approaches among Residents with Mental Disorders in Long Term Care There is a growing trend of older adults coming...
View ProgramLeading the Charge: Facilitating Change as a Recreation Professional
All successful recreation departments have one common feature – effective leadership. Too often great programs and strategies fail to realize...
View ProgramLiving Resident Centredness
Being truly resident-centred impacts our thinking and our practices. When our actions demonstrate we are “living” a resident-centred approach, a...
View ProgramMaladaptive Personalities: Verbal Abuse & Manipulation among Residents in LTC (MHMP)
This session is suitable for all levels of staff, from all departments. This session can be credited to the 5-Day...
View ProgramMission Possible: Maintaining Your Animation AND Doing Documentation
Recreationists in long term care are challenged to stay “in the positive,” in spite of constantly changing demands and expectations....
View ProgramMobilizing Resources to Manage Behavioral and Psychological Symptoms of Dementia
Solutions to complex problems hiding in plain sight! Psychosis, anxiety, sleep disturbance, agitation and depression! These are among the most...
View ProgramPractical Dementia Care
Dementia and related disorders affect the person’s entire being including: physical symptoms; cognitive symptoms as well as behavioral & psychological...
View ProgramPreventing & Managing Agitation & Aggression in Dementia
Managing the Crises that Occur Despite Our Best Efforts! Dementia affects the whole person including cognitive and physical symptoms as...
View ProgramProgramming for the Cognitively Impaired Resident
One Person, One Step at a Time As the number of cognitively impaired residents in long term care escalates, recreation...
View ProgramRecoveryCare Certification Bridging Program
Mandatory Bridging Program June 15, 20221:00pm Become a Certified Mental Health Specialist by taking advantage of the full certificate program!...
View ProgramResidents with Anxiety & Depression in LTC (MHAD)
The session is suitable for all levels of staff, from all departments. This session can be credited to the 5-Day...
View ProgramResidents with Psychotic & Substance-Use Disorders in LTC (MHPS)
The session is suitable for all levels of staff, from all departments. This session can be credited to the 5-Day...
View ProgramSafe and Caring Hands: Therapeutic Resident Relationships
This session is suitable of all levels of staff, from all departments and can be delivered as a full day...
View ProgramSupporting Residents with Mental Health Disorders in Long Term Care (MHMD)
The session is suitable for all levels of staff, from all departments. This session can be credited to the 5-Day...
View ProgramThe Activity Challenge: Mending, Blending and Ascending
Making Adjustments – Merging the Best – Proving Your Worth A One-Day Program for Recreation/Activation Leaders More complex care needs,...
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